Every piece is handmade to order with care. Standard dispatch time is 7–14 business days for most items, with handpainted commissions taking 6–12 weeks. All orders are securely packaged, tracked, and insured for peace of mind.

We want you to love your purchase! Returns are accepted on standard items within 14 days of delivery—items must be unused and in original packaging. Custom and handpainted pieces are non-returnable except if damaged or faulty on arrival.

Your privacy matters to us. We only use your personal data to process orders, provide customer support, and comply with legal obligations. We never sell or share your information outside trusted partners needed to fulfil your order.

By using our website and making a purchase, you agree to our shop terms.

Looking for something unique? We accept custom commissions for one-of-a-kind art figures.

Learn about timelines, how to submit ideas, design approval, and our terms for commissioned work.

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If you have any questions or need help with an order, please contact us and we’ll get back to you as soon as possible.